Terms of Service

1) Who we are

Service provider: Infrahubex (PE).

• EDRPOU: 68600407
• Address: 18 Velyka Vasylkivska St, Kyiv, 01004, Ukraine
• Representative: Thomas Novak, Managing Director
• Email: contact@infrahubex.com
• Phone: +380 504 316 2832

2) Booking/lead process, estimates vs. final confirmation

When you submit a request through this website, you provide information for a lead/booking inquiry. We may contact you to clarify details and to confirm whether we can provide the service.

Availability and pricing: Any dates, availability, estimated schedules, and indicative prices shown on the website are not a guaranteed commitment. Final availability and final price are confirmed only by our explicit confirmation and/or the contract/accepted offer terms.

No automatic contract: Submitting the form does not automatically mean that a binding agreement is concluded. A binding agreement is formed only when the parties follow the relevant acceptance/contract steps for the applicable transaction.

For distance/online contracting, you are entitled to the pre-contract information required by Ukrainian consumer protection law, including essential terms and payment/price information, when applicable. References: Закон України “Про захист прав споживачів” від 12.05.1991 № 1023-XII, Стаття 13. Право споживача у разі укладення договору на відстані.

3) Information we provide

We provide information about goods/services for consumers in accordance with the requirements applicable in Ukraine. References: Закон України “Про захист прав споживачів” від 12.05.1991 № 1023-XII, Стаття 4. Права та обов'язки споживачів; Стаття 15. Право споживача на інформацію про продукцію; Закон України “Про забезпечення функціонування української мови як державної” від 25.04.2019 № 2704-VIII, Стаття 27. Державна мова у сфері комп’ютерних програм та веб-сайтів.

If you are a Ukrainian user, the main version of internet representations used by business entities registered in Ukraine should be in Ukrainian and load by default. Reference: Закон України “Про забезпечення функціонування української мови як державної” від 25.04.2019 № 2704-VIII, Стаття 27.

4) Your responsibilities

• Provide accurate contact and request details.
• Keep your contact information accessible so we can reach you.
• Ensure that any information you submit is lawful and does not infringe third-party rights.

5) Personal data notice

If you submit a form or otherwise provide personal data through the website, we process such data in compliance with Ukrainian personal data protection requirements and provide the required notices and rights mechanisms as applicable. Reference: Закон України “Про захист персональних даних” від 01.06.2010 № 2297-VI.

6) Electronic transactions (if applicable)

If booking or acceptance is performed via an online/e-commerce flow, the contract/offer acceptance mechanism must meet the requirements for electronic transaction identification/acceptance. Reference: Закон України “Про електронну комерцію” від 03.09.2015 № 675-VIII.

7) Disclaimer

We do our best to display accurate information, but we do not guarantee that availability, estimates, or pricing shown on the website will remain unchanged until confirmation. Final terms are provided during confirmation/contracting.